Accessibility
How we make our website usable for everyone, and how to get in touch if you have trouble accessing any content.
We design and test our site to work with a keyboard, screen readers and zoom.
If you’ve turned on reduced motion, our animations calm down.
If something gets in your way, let us know and we’ll fix it.
Our commitment
Jolly Good Web wants everyone to be able to use our website, whatever their ability, device or the technology they use to browse. Accessibility is part of how we build every site, including our own, not something added at the end.
This statement covers jollygoodweb.com. It explains how accessible the site is, where we know it falls short and how to get help.
How we’ve built it
- Clear structure: proper headings, landmarks and labels, so screen readers can find their way around each page.
- Keyboard access: menus, forms, tabs and our pricing calculator can all be used with a keyboard, with a visible focus outline.
- Text alternatives: meaningful images have descriptions, and decorative ones are hidden from screen readers.
- Readable text: you can zoom to 200% without losing content, and we aim for strong colour contrast.
- Reduced motion: if your device is set to reduce motion, scroll effects and animations are toned down or switched off.
- Clear forms: every field has a label, and errors are explained in words, not just colour.
Standards and testing
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard used across the UK.
We test the site ourselves using a keyboard, automated checking tools, and screen readers including VoiceOver and NVDA, in current versions of Chrome, Safari, Firefox and Edge on desktop and mobile.
Known limitations
We’re always improving, but we know some parts of the site aren’t perfect yet:
- Some decorative animations may still move when you scroll, even with reduced motion turned on.
- Live previews of client websites in our case studies come from other sites, so we can’t control how accessible they are.
- Some older images in our resources may not have full descriptions yet.
We’re working through these, and the information is always available another way if you need it (see Getting help).
Getting help
If you can’t access something on our site, or you’d like information in a different format, such as plain text, large print or a phone call instead of a form, get in touch. We’ll reply within 5 working days.
Email hello@jollygoodweb.com or call 01522 264694.
Feedback
We welcome feedback on the accessibility of our website. Please tell us which page you were on, what you were trying to do and the device, browser or assistive technology you were using. We’ll look into it, let you know what we’re doing about it, and fix what we can.
Updates
We review this statement whenever we make significant changes to the site, and at least once a year. The date at the top shows when it was last reviewed.
Contact us
Jolly Good Web
Think Tank, Ruston Way, Lincoln LN6 7FL
Email: hello@jollygoodweb.com
Phone: 01522 264694
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A Lincoln-based design, web and digital marketing studio building work that grows medium-sized businesses across the UK and beyond.
Webflow Premium Partner and Google Partner. Founded in 2020.